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Omni Cancun Hotel and Villas All Inclusive

4-star property
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO 1-855-201-7819
4.0 out of 5
Very good!
See all 62 travelocity Reviews

"excellent property, safe, clean & staff was outstanding! " More

By a verified traveler on Wed 26 Jul 2023

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Hotel Description

4-star beachfront property near Aquaworld

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and El Rey Ruins.

All-inclusive

A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.

Deluxe Lagoon View Room 2 Double Beds or 1 King Bed - Non-smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$214* Per night/room Sep 4 - Sep 5

Premier Ocean View Room, 1 King or 2 Double Beds - Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Three Bedroom Villa with Two King Beds and Two Double Beds - Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed - Non-smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Newly renovated Ocean View Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Grand Cancun All Inclusive Resort & Villas ratings based on 62 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Grand Cancun All Inclusive Resort & Villas

Everyone (20) Couples (15) Family (19)
5 out of 5
excellent property, safe, clean & staff was outstanding!

Posted by on Jul 26, 2023

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Comment from Hotel Management

Jul 29, 2023 by Daniel Pantaleon

Hola Sara,muchas gracias por tus comentarios y por tomarte el tiempo para compartirlos.Esperamos verte pronto.Saludos

3 out of 5
La vista restaurant was terrible , including the front desk but beside that rest of the staff was good. Best was the restaurant at the beach. We ate breakfast and dinner most of the time due to friendly staff and view of course

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 1, 2023 by Wyndham Grand Cancún

Dear Soniya,Thank you so much for your kindly review.We really appreciate your comments, rest assured that i will be sharing this with our team in order to improve the experience of our guests.Best RegardsAdrián IbarraGeneral Manager

5 out of 5
The staff was amazing and courteous. Very hospitable.

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 1, 2023 by Wyndham Grand Cancún

Dear Teofilo,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager

2 out of 5
Be aware of the check in process-it’s time share and they have their own app on the tablet that they store you personal info- name, passport number under the pretense this is check in. The buffet was disappointing- burnt, dried up food. The Italian fine dining was chef boyarde not fine at all. The Brazilian and seafood were the only good ones. The taco shack was good too. To make reservations it’s daily from 9 am and better to do it exactly at 9am, be aware construction is still going on rooms are being remodeled 8:30am-3:00pm on our floor 6 rooms were being worked on noise was unbearable. To get a lounge chair by any of the pools set your alarm for 6:00am, by 7 they are all taken. Staff is nice but food is nothing to write home to about, loud construction, one day no AC and you can’t set the temperature. No shampoo, conditioner when we checked in, towels were stained. EXTREMELY over priced convenience store. The bars appeared to be well stocked. Will go back to Cancun but will not stay here again.

Posted by on May 21, 2023

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Comment from Hotel Management

May 24, 2023 by Wyndham Grand Cancún

Dear Mirjana,First and foremost, we would like to thank you for choosing Wyndham Grand Cancun as your holiday destination and for taking the time to bring your discontent to our attention.Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay.Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Wyndham Grand Cancun. There is a full commitment from the whole company and they are very passionate about their job and they do all their best to offer the outstanding service we are recognized for.Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you back in order to provide you the best holiday ever with the attention to detail which we are characterized for.Adrian IbarraGeneral Manager

5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

May 23, 2023 by Wyndham Grand Cancún

Dear Brianna,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager

4 out of 5

Posted by , from Blaine on May 15, 2023

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Comment from Hotel Management

Jun 7, 2023 by Wyndham Grand Cancún

Dear Cynthia,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrián IbarraGeneral Manager

5 out of 5
This property is small and convenient. It is not a loud, party-going, tons of drinking type of hotel. It was laid back; the staff was friendly and helpful. The dining options were good. You have to make reservations for the 3 restaurant options the day off and starting at 9am because the seating is limited. They give you an app for the phone and it should allow you to book reservations via the app but ours wasn't working. It was no big deal, we just went to the hotel concierge and he would book the reservations for us. The buffet was clean and had a good selection of food options. Definitely try the Mexican coffee they serve. It's delicious. Our room was clean and comfortable. This is by no means a mega resort with a lot of things to do here. They will book excursions for you and help you find all the entertainment you want. This is a nice, small, clean hotel with helpful staff. It was worth the price we booked it for and I would reccomend it to anyone looking for a small, easy going hotel with great staff. Also, the guests took Karaoke night very seriously! It was a great event, staff made it really fun and everyone had a great night singing and dancing out by the pool. They hosted some fun events that are regularly scheduled and optional and free to attend. We would gladly return.

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by Wyndham Grand Cancún

Dear Peter, Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager

1 out of 5

Posted by on Apr 28, 2023

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Comment from Hotel Management

May 18, 2023 by Wyndham Grand Cancún

Dear PamelaThank you for taking the time to post about your stay at Wyndham Grand Cancún.We hope to be honored with your visit again.Adrian IbarraGeneral Manager

5 out of 5
5*. I would give 10* if I could. We had an amazing time. I would travel to this same property every year. The food was great, huge variety at the buffet. Davinci had great Italian food. Great customer service, fun pool party, breathtaking view if the ocean, 24 hr room service, clean pools, all you can eat & drink, beautiful beach, more than enough pool chairs, comfortable beds. There is not one thing to complain about. Stay at this hotel. You will love it & feel SAFE.

Posted by on Apr 26, 2023

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Comment from Hotel Management

Apr 26, 2023 by Wyndham Grand Cancún

Dear Taneshia,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager

5 out of 5

Posted by on Apr 16, 2023

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Comment from Hotel Management

May 12, 2023 by Wyndham Grand Cancún

Dear Suzanne,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager

About the Omni Cancun Hotel and Villas All Inclusive

Location Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. This 4-star Cancun property is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 16 levels
  • 7 dining venues
  • 2 bars on the beach
  • 7 bars or lounges
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Wyndham Grand Cancun All Inclusive Resort & Villas offers 346 accommodations with free minibar items and safes. Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.

La Vista - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Pina Colada Restaurant - This beachfront restaurant specializes in seafood and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Piña Grill - This beach restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

  • Number of treatment rooms 3
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Wyndham Grand Cancun All Inclusive Resort & Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Grand Cancun All Inclusive Resort Villas
  • Wyndham Grand Cancun All Inclusive Resort & Villas Cancun

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.