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4.8 out of 5

"Everything you hope a last minute, flight-rebook overnight would be. Hassle-free check-in, comfortable accommodations, and organized and efficient ai ... " More

By a verified traveler on Wed 02 Aug 2023

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Hotel Description

3.5-star hotel near Donald E. Stephens Convention Center

O'Hare stay

A stay at this O'Hare hotel places you steps from Rosemont Theatre and within a 5-minute walk of Donald E. Stephens Convention Center. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 25 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free WiFi.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Aug 13 - Aug 14

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Everyone (9) Couples (3) Family (6)
5 out of 5
Good value

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 6, 2023 by Hotel Management

Dear John,Thank you for the 5 out of 5 rating. We appreciate your business and hope to see you back soon. Have a wonderful weekend.Sincerely,

5 out of 5
Everything you hope a last minute, flight-rebook overnight would be. Hassle-free check-in, comfortable accommodations, and organized and efficient airport shuttle service. Thank you for making my unexpected visit go smooth!

Posted by , from Noblesville on Aug 2, 2023

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Comment from Hotel Management

Aug 4, 2023 by Hotel Management

Dear Bernard,Thank you for the 5 out of 5 rating. It is great to hear you enjoyed your stay with us. We appreciate your business and hope to see you back soon!Sincerely,

5 out of 5
Awesome sauce

Posted by on Jul 15, 2023

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Comment from Hotel Management

Jul 15, 2023 by Hotel Management

Dear Preston,Thank you for your rating of 5 out of 5. We hope to see you soon from the entire hotel staff.

5 out of 5
Good location, had a shopping mall close, 10 min from Allstate arena which wasn’t bad

Posted by on May 9, 2023

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Comment from Hotel Management

May 10, 2023 by Hotel Management

Dear Sheila,Thank you for your feedback. We greatly appreciate your business and looking forward to welcoming you back soon.Sincerely,

5 out of 5

Posted by on May 6, 2023

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Comment from Hotel Management

May 10, 2023 by Hotel Management

Dear Terry,Thank you for your feedback. We greatly appreciate your business and looking forward to welcoming you back soon.Sincerely,

5 out of 5

Posted by on Apr 24, 2023

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Comment from Hotel Management

May 16, 2023 by Hotel Management

Dear Sara,Thank you for your feedback. We appreciate your business and looking forward to welcoming you back when in the area. Sincerely,

5 out of 5
Easy in and out

Posted by on Apr 15, 2023

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Comment from Hotel Management

Apr 15, 2023 by Hotel Management

Thank you for your feedback. We appreciate your business and looking forward to welcoming you back soon.Sincerely,

5 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 6, 2023 by Hotel Management

Thank you for your feedback. We appreciate your business and looking forward to welcoming you back.Sincerely,

5 out of 5

Posted by on Dec 4, 2022

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5 out of 5
I love this hotel every time that i stay in Chicago and I don't stay in any other hotel. Love it....

Posted by on Oct 30, 2022

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About the Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Location 5440 N River Rd, Rosemont, IL 60018

Property Features

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

  • 503 guestrooms or units
  • 14 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Rosemont Station (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel has a restaurant on site.

CaddyShack - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

On The Fly - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.95 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare Rosemont
  • Crowne Plaza Chicago O'Hare Rosemont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.