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Hotel Description

4-star eco-certified hotel near Chicago Riverwalk

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Michigan Avenue Bridge and within a 5-minute walk of Chicago Riverwalk. Millennium Park and Chicago Theatre are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 4 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and express check-in are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$190* Per night/room Sep 4 - Sep 5

Accessible 1 King Bed View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Millennium Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Chicago ratings based on 80 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Chicago

Everyone (33) Couples (20) Family (22)
5 out of 5
Great place to stay

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 1, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
Ok

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 11, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
Great

Posted by on Jul 8, 2023

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Comment from Hotel Management

Jul 8, 2023 by Hyatt Front Desk

Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We look forward to welcoming you again should your plans bring you back to the Windy City.

5 out of 5

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 6, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
The proprty was well kept. It was close to most attractions. We were able to walk everywhere.

Posted by on Jun 24, 2023

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Comment from Hotel Management

Jun 25, 2023 by Hyatt Front Desk

Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We look forward to welcoming you again should your plans bring you back to the Windy City.

5 out of 5
Fantastic Hotel & location, close to everything.

Posted by on May 31, 2023

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Comment from Hotel Management

May 31, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
Front desk was super nice!! We were able to check in early, offered a bottle of cold water and the room was exactly as described!

Posted by on May 28, 2023

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Comment from Hotel Management

May 30, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5

Posted by , from Estero on May 12, 2023

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Comment from Hotel Management

Jun 2, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 20, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

3 out of 5
I requested a suite with a river view and did not get that view. I'm pretty sure they gave me a better suite so I did not complain but the purpose of the trip was to have a river view. Also was disappointed in the lack of room service and there were no bonuses for having a suite (the free coffee/tea in the room was it, like a basic room). No bonuses include no bed robes, no wine glasses or wine, etc. Valet service was always slow and inconvenient, wish I could just self park, it would've been quicker and easier.

Posted by on Feb 17, 2023

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Comment from Hotel Management

Feb 17, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

About the Hyatt Regency Chicago

Location 151 East Wacker Dr, Chicago, IL 60601

Property Features

There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 228000 square feet (21182 square meters) and includes conference space. A health club, a terrace, and tour/ticket assistance are also featured at the eco-certified Hyatt Regency Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 2032 guestrooms or units
  • 36 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 228000 sq ft of conference space
  • 21182 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Chicago offers 2032 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.

Stetsons Modern Steak - This steakhouse serves dinner only.

American Craft Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BIG Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Market Chicago - This café serves breakfast and light fare. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts only chip-and-PIN credit and debit cards for onsite payments.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00–24.50 for adults, and USD 10.00–15.00 for children
  • Covered valet parking fee: USD 79 per night (in/out privileges)
  • Nearby parking fee: USD 65 per day (160 ft away)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hyatt
  • Chicago Hyatt Regency
  • Chicago Regency
  • Chicago Regency Hyatt
  • Hyatt Chicago
  • Hyatt Chicago Regency
  • Hyatt Regency Chicago
  • Hyatt Regency Hotel Chicago
  • Regency Chicago
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.