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4.4 out of 5

"Beds were really comfortable. Helpful friendly staff. Very clean. Loved being right on the river front. Would have liked parking to be closer, but st ... " More

By a verified traveler on Sun 30 Jul 2023

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Hotel Description

4-star hotel near Millennium Park

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 10-minute walk of Millennium Park. Michigan Avenue and Chicago Theatre are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135* Per night/room Aug 27 - Aug 28

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Kitchenette (One Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

River Hotel ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for River Hotel

Everyone (12) Couples (9) Family (7)
5 out of 5
Beds were really comfortable. Helpful friendly staff. Very clean. Loved being right on the river front. Would have liked parking to be closer, but still doable-easy to load and unload in front. Valet parking was not an option when we checked in, though likely would have still self parked.

Posted by , from Columbus on Jul 30, 2023

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Comment from Hotel Management

Aug 1, 2023 by CQ

We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again for your support!

5 out of 5
The property across the river from RH was an eyesore.

Posted by , from WAUWATOSA on Jul 27, 2023

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Comment from Hotel Management

Jul 28, 2023 by Raina A

We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

5 out of 5
Great place to stay

Posted by on Jul 18, 2023

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Comment from Hotel Management

Jul 19, 2023 by CQ

We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

5 out of 5
If you have a bigger vehicle it is nearly impossible to find parking. River hotel is close to everything. The staff (Tony) was very helpful and friendly.

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 4, 2023 by Raina A

We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

5 out of 5

Posted by , from Canton on Jun 30, 2023

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Comment from Hotel Management

Jul 21, 2023 by CQ

We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

5 out of 5
The check in was seamless and our room overlooking the River was very nice. We opted for the River view room with two double beds and it had two full bathrooms as well. It was a very good experience.

Posted by , from Plymouth on Jun 9, 2023

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Comment from Hotel Management

Jun 9, 2023 by Raina A.

Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

5 out of 5
Beautiful spacious room2/2

Posted by on Jun 8, 2023

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Comment from Hotel Management

Jun 8, 2023 by Raina A

Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

1 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 23, 2023 by Guest Experience Manager

We are very sorry to hear your recent stay was not up to your standards. We hope you at least had the opportunity to enjoy our beautiful city.

4 out of 5
This is a simple hotel with few amenities unless you ask for them. Reasonable, great location, and safe. No restaurant or bar but there are many nearby. Comfortable, clean, and quiet although the rooms are small.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 15, 2023 by Raina A

Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

4 out of 5
good ubication. bathrooms a bit dirty

Posted by , from dacula on Dec 9, 2022

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Comment from Hotel Management

Dec 23, 2022 by MB

We appreciate your positive feedback! Thanks for staying with us.

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly River Hotel. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 121 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.9 km / 0.6 mi)
  • Metro station: Clark-Lake Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

River Hotel offers 121 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

River Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53 per night (in/out privileges)
  • Offsite parking fee: USD 30 per night (0.5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River
  • River Hotel
  • River Hotel Chicago
  • River Chicago
  • River Hotel Hotel
  • River Hotel Chicago
  • River Hotel Hotel Chicago

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.