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4.2 out of 5

"The environment is breathtaking and is enchanting. However, I found numerous issues with the hotel. First of all, the tv in the room has a remote from ... " More

By a verified traveler on Sat 15 Jul 2023

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Hotel Description

5-star beachfront property near Bavaro Beach

On the beach

You'll find Bavaro Beach and Los Corales Beach within 3 miles (5 km) of this property. Also, Downtown Punta Cana is within 3 miles (5 km) and Cortecito Beach is within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and 10 restaurants. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. Enjoy the 5 outdoor pools and free perks like buffet breakfast and free self parking.

Junior Suite - Tropical

Bed Count 1 King Bed Maximum Occupancy 4 Max
$241* Per night/room Sep 4 - Sep 5

Junior Suite Swim Up

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite - Ocean

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite - Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Everyone (8) Couples (5) Family (11)
3 out of 5
The environment is breathtaking and is enchanting. However, I found numerous issues with the hotel. First of all, the tv in the room has a remote from the early 2000. We’re in 2023, and the hotel does not have a smart tv but yet they have a touch screen air conditioning. Which makes no sense to me. The tv stations that they say have music doesn’t work at all. Secondly, at the water park there were no towels available. We had to walk to our rooms dripping wet. Third, the food on the menu is limited and doesn’t taste good at all. Overall, I give this hotel a 3.5 out of 5. My expectations weren’t not met all. I will not recommend

Posted by on Jul 15, 2023

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Comment from Hotel Management

Jul 16, 2023 by Lopesan Costa Bávaro

Dear guest, Greetings from Lopesan Costa Bavaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed and thus provide you with a better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

4 out of 5
El servicio de casa empleado es Espectacular, la comida en bufets y restaurantes fue excelente, al igual que Limpieza y amenidades. Lo único que deben de mejorar es en la selección de alcohol. En mi caso me gusta el vino tinto, blanco y espumoso. Solo ofrecen el vino de la casa como parte de la tarifa “all inclusive”, puesto que los demás estaban para la venta. Honestamente No había manera de beberse ese vino. Aún cuando era un vino español (que son los q realmente me encantan), particularmente el que ofrecen no es uno que se pueda disfrutar. Recomiendo añadan algunos otros vinos para la selección de la tarifa “all inclusive “… pues en el mercado existen buenos vinos con buen precio para este tipo de oferta.

Posted by , from Vega Alta on Jul 8, 2023

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Comment from Hotel Management

Jul 10, 2023 by Lopesan Costa Bávaro

Estimada Huesped,Saludos desde Lopesan Costa Bávaro. Gracias por el tiempo que se tomó para completar nuestra encuesta de satisfacción, en Lopesan Costa Bávaro sabemos que las vacaciones son muy importantes y por eso nos tomamos muy en serio sus opiniones, nos alegra saber que todos los aspectos de nuestro hotel fueron de su agrado. , nos complace recibir su excelente comentario hacia el servicio brindado por nuestro personal.También hemos compartido tus comentarios con los departamentos correspondientes para mejorar los puntos que nos has expresado y así brindarte un mejor servicio en el futuro.Una vez más, le agradecemos su amable opinión sobre nuestro hotel y esperamos poder servirle nuevamente en el futuro.Atentamente,

5 out of 5
Staffs were nice and helpful.

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jun 26, 2023 by Lopesan Costa Bávaro

Dear Guest, Greetings from Lopesan Costa Bávaro.Thank you for these 5 stars, which we are pleased to receive. We are also glad to know that you have enjoyed our hospitality and services to the fullest. We hope to welcome you back very soon. Best regards

5 out of 5
Rooms and grounds were well maintained . Staff was very friendly. Beach was beautiful. The buffet had good selection of food . The main restaurants were average nothing great . A kids menu would be a great add on.

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by Lopesan Costa Bávaro

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

5 out of 5

Posted by on May 9, 2023

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Comment from Hotel Management

May 12, 2023 by Lopesan Costa Bávaro

Dear Guest, Greetings from Lopesan Costa Bávaro.Thank you for these 5 stars, which we are pleased to receive. We are also glad to know that you have enjoyed our hospitality to the fullest. We hope to welcome you back very soon. Best regards

4 out of 5
The property is excellent but it is so huge that it feels empty. There is not much to do after 6 p.m. even though the hotel site says otherwise.

Posted by , from Hacienda Heights on Mar 15, 2023

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Comment from Hotel Management

Mar 16, 2023 by Lopesan Costa Bávaro

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that almost all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

4 out of 5
We liked that it was all inclusive. Wish there were selections on liquor. The rooms seemed clean. 3x differe t times we asked for wash cloths. 1 time we only got them. Asked for box of kleenex, never received. The shower water seeped out past the lup of the floor. Woke up from a nap to find a huge puddle of water in front of our door and the ceiling was leaking. Called front desk. Obvious language barrier because t they thought we were asking for cleaning service. They then told us someone would be up in 10 minutes. No one came so my husband went down to front desk again huge language barrier. My husband had to use translator on his phone. They said 15 minutes. They did not come up. My husband and i walked downstairs to grab a drink and he went vack up to the room 20 minutes later. Still no one. Then he asked one of the luggage handlers, he said he couldn't help us. Finally after 15 minutes a maintenance person came. We shouldnt have to wait so long to get someone to fix the problem.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 15, 2023 by Lopesan Costa Bávaro

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

5 out of 5
This resort was magnificent. Food was delicious and plentiful. Rooms were beautiful and clean.

Posted by on Feb 18, 2023

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Comment from Hotel Management

Feb 24, 2023 by Lopesan Costa Bavaro

Dear Guest, Thank you for choosing us for your last visit to the Dominican Republic. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. Kind regards,

3 out of 5
Resort was lovely. Staff was friendly and accommoding. Food was horrible. I mean really bad. The app to make a reservation was not working and guest services blew it off when I went for help.

Posted by on Feb 15, 2023

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Comment from Hotel Management

Feb 16, 2023 by Lopesan Costa Bávaro

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

3 out of 5
Our room smelled like sewer Food wasn’t great Drink menus didn’t have all the choices avb Adults only vs unique wasn’t clear

Posted by on Feb 13, 2023

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Comment from Hotel Management

Feb 13, 2023 by Lopesan Costa Bávaro

Dear guest, Greetings from Lopesan Costa Bavaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed and thus provide you with a better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

About the Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Location Playas de Bavaro, Punta Cana, La Altagracia 23301

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 10 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 16 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive was completed in May 2019. This 5-star Punta Cana property is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 5 levels
  • 10 dining venues
  • 16 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers 1042 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Gondola - This restaurant specializes in Italian cuisine and serves dinner only.

La Boheme - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Inari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

El Charro - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

El Asador - This steakhouse specializes in Mediterranean cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Om Spa Lopesan Costa Bavaro has 31 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 31
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lopesan Costa Bávaro Resort Spa Casino All Inclusive
  • Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
  • Lopesan Costa Bávaro Resort Spa Casino All Inclusive Punta Cana
  • Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
  • Lopesan Costa Bávaro Resort Spa Casino All Inclusive
  • Lopesan Costa Bávaro Spa Casino All Inclusive

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.