Within a 10-minute walk of this Downtown Baltimore hotel, you'll find National Aquarium in Baltimore and Baltimore Convention Center. Baltimore Inner Harbor Marina and Oriole Park at Camden Yards are also within 2 miles (3 km).
Free breakfast
A gym is featured at this hotel, along with free WiFi in public areas and a computer station. Enjoy the free full breakfast each morning. A business center, luggage storage, and laundry facilities are also on offer.
Comfort Inn & Suites Baltimore Inner Harbor ratings based on 19 Verified Reviews
Review Summary
2.5
out of 5
2.5 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Comfort Inn & Suites Baltimore Inner Harbor
Everyone (9)Couples (3)Family (3)
2 out of 5
The hotel is outdated and not tidy. The only good thing is the proximity to the harbor.
There was running in the hall a few times throughout the night.
We went to the complimentary breakfast. They had no forks, no napkins, no plates.
It looks like the staff live at the hotel. They were working with head scarves on. It was hard to decifer staff from guests.
The $100 incidental fee should be paid to the guests. They have to revamp this place. I will not book there again. Many guests were complying.
Posted by Theresa on Jul 19, 2023
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Comment from Hotel Management
Jul 19, 2023
by murphy
We apologize for issues you may have with your stay.
3 out of 5
Posted by Kathleen on Jun 16, 2023
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Comment from Hotel Management
Jul 7, 2023
by Murphy
Thank you for your feedback.
2 out of 5
The location to the harbor is nice, however this hotel is unkept and in need of serious repair.
Posted by PATRICIA, from SINKING SPRING on May 13, 2023
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Comment from Hotel Management
May 13, 2023
by DH
HEY PATRICIA WE ARE WORKING NOW ON UPGRADES AND BETTER FEATURES.
1 out of 5
This pigsty needs to be shut down. I didn’t even complete the check in, the Lobby was deplorable, it smelled of urine and bug but me up just to wait to be checked in. The place is filthy!!!!
Posted by Edna on Apr 23, 2023
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Comment from Hotel Management
Apr 24, 2023
by Michael
Sorry we didn't meet your expectations and these problems will be addressed with the staff.
5 out of 5
Ok
Posted by Michael on Mar 23, 2023
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Comment from Hotel Management
Mar 23, 2023
by Michael
Thank you for review we greatly appreciate it!
5 out of 5
Posted by Charlotte on Oct 15, 2022
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1 out of 5
Don't stay here! Worst hotel experience ever. Our room had a light fixture without a cover, the couch was torn and nailed back together, the curtain rod was hanging off the wall, the room was dirty, the shower curtain was dirty, and one of the lamp covers was melted/burned. I went back downstairs immediately and the desk clerk just said she'd let the manager know on Monday. Didn't offer us another room and when I asked said there weren't any other rooms available. There was no water in our room for 4 hours on Sunday, so no shower, and when my husband went to the front desk he was told it would be fixed immediately, no problem. When he asked again an hour later, it was the same promise. We checked out that afternoon even though we weren't flying out until the next day. I contacted Travelocity, they tried to call the hotel and nobody would answer. I called the hotel's help line and even though they took my email address and phone number, I never heard from them. Asked for the manager at the front desk when we checked out and was told their was no manager on duty on Sunday. The manager would be in the next day, Monday, and he would contact me. I never heard from him. Travelocity gave us a credit on my account which was nice of them.
Posted by JANET, from Long Beach on Jun 6, 2022
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Comment from Hotel Management
Jun 12, 2022
by General Manager Comfort Inn & Suites Baltimore Inn
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
Well the first day to the end was horrible. we had to change my room because we was on the 2nd fl and they were doing construction no numbers on the rooms we couldn't find. in the room under the bathroom sink 2 big holes, the phone didn't work, remote didn't work for the tv and to top it off the sheets was stain with something red.
The other room had BEDBUGS I wish I could send a picture we took pictures of everything. Also their grab and go breakfast had expires sandwiches from 2009, 2011 and 2013.
It was horrible the whole hotel smelled of weed you teenage boys hangingout there.
The General manager was never there the staff come dress anyway they please we didn't know who really worked there. We didn't see anyone cleaning, we are in a pandemic situation and the hotel should be clean at all times. This hotel should be investigated and shut down.
I am requesting a full refund. My stay was 12/28-12/31 if you need anything else my email is neckia4u@yahoo.com
Posted by Neckia on Jan 2, 2022
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Comment from Hotel Management
Jan 7, 2022
by General Manager
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
1 out of 5
From the moment I checked there was various issues The steps aren’t tiled ,chipped, etc ,expired food for the grab and go breakfast, no adequate management staff young female employees are left in charged of serious issues that should be addressed by the manger who shows up whenever he chooses. The smell of weed in the building, young men and undesirables walking in and out. The building is under construction and it’s a health issue I have asthma and was placed on the second floor where the construction was taking place, chipped paint, the paper the workers were using wasn’t secure on the floor , the numbers on that floor are missing.Now the rooms , my friends room had two large holes underneath the sink, no toilet tissue, sheets torn, she found red stains on her sheets and then we were moved to another floor to find more issues the discovery of bed bugs was found in my room crawling on the sheets I have video footage of this and the floor also. I demand a full refund this establishment needs to be closed!
Posted by Charlene Y on Dec 31, 2021
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Comment from Hotel Management
Jan 7, 2022
by General Manager
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
5 out of 5
The Staff was extremely friendly and took an interest in their guest. The room was nice and the beds comfortable. I would stay here again
Posted by John F on Oct 11, 2021
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Comment from Hotel Management
Oct 13, 2021
by Jenna S.
Thank you for your review! We truly appreciate your compliments and we look forward to seeing you again soon!
About the Comfort Inn & Suites Baltimore Inner Harbor
The following facilities or services will be unavailable from July 31 2023 to August 2 2023 (dates subject to change):
Breakfast
Business center
Fitness facilities
Laundry facilities
Meeting facilities
Shuttle services
The property will be renovating from July 31 2023 to August 31 2023 (completion date subject to change). The following areas are affected:
Elevator
Guests will have access to the following alternate facilities during the renovation:
Health club
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. Comfort Inn & Suites Baltimore Inner Harbor also features a fitness center, laundry facilities, and a television in a common area. This 3-star Baltimore hotel is smoke free.
1 building
97 guestrooms or units
12 levels
2500 sq ft of conference space
232 sq m of conference space
Full breakfast (free)
Business facilities
Conference space
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in some public areas:
Free WiFi
Transport
Train station: Baltimore Penn Station (2.5 km / 1.6 mi)
Metro station: Charles Center Station (0.5 km / 0.3 mi)
Property shuttles: Cruise terminal shuttle
Room Amenities
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.
Separate bedroom
Pillowtop beds
HD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (on request)
Long distance calls (free)
Local calls (free)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board available
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Food & Drink
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Children under 15 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Sailing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible lounge
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 1:00 AM
Minimum check-in age is: 21
Special check-in instructions:
This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 21 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 50 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Car not required
Pets allowed in specific rooms only
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 21
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are available for breakfast
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 30 per night (275 ft away)
Pet fee: USD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-out fee: USD 25 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection
Comfort Inn & Suites Baltimore Inner Harbor Hotel
Comfort Inn & Suites Baltimore Inner Harbor Baltimore
The Brookshire Suites Inner Harbor BW Premier Collection
Comfort Inn & Suites Baltimore Inner Harbor Hotel Baltimore
You should know
Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Comfort Inn & Suites Baltimore Inner Harbor is 12.4 mi (19-min drive) away from the Baltimore Washington Intl. Airport (BWI) airport, the closest popular airport to the property.
Airport shuttle services are not available at Comfort Inn & Suites Baltimore Inner Harbor.
This hotel is 15.8 mi (28-min drive) from Rocky Point Park and Beach.
Comfort Inn & Suites Baltimore Inner Harbor offers free full breakfast every day from 6:00 AM to 9:00 AM.
No, there is no casino at this hotel, but Horseshoe Casino Baltimore (3-min drive) and Bingo World (11-min drive) are nearby.
Check-in is from 3:00 PM - 1:00 AM.
Free parking is not available at this hotel.
Comfort Inn & Suites Baltimore Inner Harbor does not have a pool.
There are no spa services available at this hotel.
Comfort Inn & Suites Baltimore Inner Harbor is 0.2 mi away from Baltimore.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
