Skip to main content
Beginning of main content
4.0 out of 5

"Hotel was an old bank, unique lobby. Nice buffet breakfast. Close enough to walk to inner harbor. " More

By a verified traveler on Sat 15 Jul 2023

Enter dates to see availability

Hotel Description

Hotel near National Aquarium in Baltimore in Baltimore

City center stay

Within a 15-minute walk of this Jonestown hotel, you'll find National Aquarium in Baltimore and USS Constellation. Walters Art Museum and Washington Monument are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and a free area shuttle. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Sep 4 - Sep 5

Standard Room, 2 Queen Beds, Jetted Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds (Additional Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Baltimore Downtown, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Baltimore Downtown, an IHG Hotel

Everyone (7) Couples (1) Family (7)
4 out of 5
Hotel was an old bank, unique lobby. Nice buffet breakfast. Close enough to walk to inner harbor.

Posted by , from WILLIAMSPORT on Jul 15, 2023

Was this review helpful to you?
5 out of 5
The young lady that checked us in was so sweet. She gave us suggestions on where to go and eat and spoke so kind. She’s a keeper!

Posted by on Sep 10, 2021

Was this review helpful to you?
5 out of 5
Great Staff

Posted by on Aug 11, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2021 by FOM

Thank you so much for choosing the Holiday Inn Express Baltimore-Downtown for your recent stay. We are glad you enjoyed your visit and we hope to see you again soon!

1 out of 5

Posted by on Jun 22, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 2, 2021 by FOM

Thank you for providing your feedback. We appreciate your time.

4 out of 5
HVAC was noisy and there was a lot of light pollution in the room. Other than that it was very unique and clean. Nice stay overall

Posted by on Feb 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 26, 2021 by FOM

Thank you so much for staying with us! I'm glad you had a nice overall visit. We hope to see you again soon :)

3 out of 5
Nice hotel just in a bad area. Doesn't feel safe. Plus Doesn't have good hot water

Posted by on Sep 20, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 28, 2020 by Front Desk

Thank you so much for your review, we are so happy that you like our hotel and we will adresse the Hot water issue with the management. looking forwards to seeing you soon

5 out of 5
Very nostalgic. Nicely decorated. Check-in was a breeze. Friendly stafff.

Posted by , from Dover on Feb 28, 2020

Was this review helpful to you?
5 out of 5
Staff were excellent - personable, polite, and helpful.

Posted by on Nov 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 13, 2019 by Amaka O.

I am thrilled to hear you had a pleasant welcoming stay with our excellent staff. Thank you for staying with us, we look forward to your next visit!

4 out of 5
Room is bigger than I expected and smell clean even in the hallways and lobby.

Posted by on May 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2019 by Tamer Omar

We are incredibly grateful that you took the time out to leave us this note. Our Hotel values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

4 out of 5

Posted by on Apr 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 16, 2019 by Omar

We are incredibly grateful that you took the time out to leave us this note. Our Hotel values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

About the Holiday Inn Express Baltimore Downtown, an IHG Hotel

Location 221 N Gay Street, Baltimore, MD 21202

Property Features

There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A free area shuttle within 1.00 mi is available. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Express Baltimore Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Baltimore hotel is smoke free.

  • 68 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Baltimore Penn Station (2.9 km / 1.8 mi)
  • Metro station: Shot Tower-Market Place Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 1.00 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Baltimore Downtown, an IHG Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Baltimore Downtown
  • Holiday Inn Express Hotel Baltimore Downtown
  • Holiday Inn Express Baltimore Downtown Hotel
  • Inn Express Baltimore Hotel
  • Holiday Inn Express Baltimore-Downtown Hotel Baltimore

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Baltimore-Hotels-Holiday-Inn-Express-Baltimore-Downtown,-an-IHG-Hotel.h2621612-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Baltimore-Hotels-Holiday-Inn-Express-Baltimore-Downtown,-an-IHG-Hotel.h2621612-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Baltimore-Hotels-Holiday-Inn-Express-Baltimore-Downtown,-an-IHG-Hotel.h2621612-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.