You'll find San Jose State University and SAP Center at San Jose within 3 miles (5 km) of this San Jose hotel. San Jose Convention Center and Santa Clara University are also within 3 miles (5 km).
Business services
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.
Wyndham Garden San Jose Airport ratings based on 25 Verified Reviews
Review Summary
2.8
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Wyndham Garden San Jose Airport
Everyone (13)Couples (6)Family (5)
1 out of 5
Booked a room for 2 beds and was given a king sized bed.
Posted by Claudia on Jul 31, 2023
Was this review helpful to you?
Comment from Hotel Management
Aug 3, 2023
by Manager
Hello Claudia, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
2 out of 5
The place looked abandoned at the front. The smelled smoke and not cleaned well. There were fruit flies and the way the bed was made was so tacky as if the maid service was in a hurry.
Posted by Darius on Jul 26, 2023
Was this review helpful to you?
Comment from Hotel Management
Jul 28, 2023
by Manager
Hello Darius, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
2 out of 5
Terrible. Nothing like the pictures!
Posted by Andy on Jul 23, 2023
Was this review helpful to you?
Comment from Hotel Management
Jul 25, 2023
by Manager
Hello Andy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
5 out of 5
Staff was friendly and helpful. Room is updated and clean. Would stay there again.
Posted by Paul on Jun 27, 2023
Was this review helpful to you?
Comment from Hotel Management
Jun 28, 2023
by Manager
Hello Paul,We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our room. We hope to someday have another opportunity to host your stay.
2 out of 5
the room was clean but the outside area is not. walls are thin, people in the next room were loud all night and early morning. On Saturday night, the restaurant in the hotel blasted music all night long. Not a place to stay if you want to sleep.
Posted by GREGORY, from La Palma on May 29, 2023
Was this review helpful to you?
Comment from Hotel Management
May 30, 2023
by Manager
Hello GREGORY, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
4 out of 5
Posted by Ramón on Nov 13, 2022
Was this review helpful to you?
Comment from Hotel Management
Feb 12, 2023
by Manager
Hello Ramn,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
3 out of 5
Close to airport, pool looked nice, could not see access, parking was open on one side, gated on other.
Posted by Robert on Jul 6, 2022
Was this review helpful to you?
Comment from Hotel Management
Jul 7, 2022
by Manager
Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
3 out of 5
Posted by Sean on Jun 28, 2022
Was this review helpful to you?
Comment from Hotel Management
Sep 27, 2022
by Manager
Hello Sean, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
2 out of 5
I had to wait a LONG time to check in and it was late night. Then I went to my room and there was a strange guy walking around in the parking lot in front of my room who acted like he was leaving in a car, only to sit in it & wait to see me go in my room, which I didn't. Went back to the lobby to change rooms only to hear they would all be on that side w/the sketchy dude. The lobby manager guy was lovely and walked me to my room, along with the security LADY who went to check out the sketchy guy. I was given pepper spray to make it thru the night. Needless to say, I didn't sleep much. There were no photos stating that this is a MOTEL- I wouldn't have stayed if so...the rooms are open to anyone on the street who want to come up & potentially come in. It's not secure & not somewhere a woman traveling alone should stay if you want to feel safe. Also, the water dripped out of the shower head & I didn't have hot water to bathe. I really hoped that this was a dream because it was crazy. No breakfast served; had to walk through an extremely sketchy neighborhood with run down/closed down hotels to get to a Denny's. A man pulled up beside me in a van and whistled then turned the corner & sat there, hoping to pick me up like a cheap prostitute. It just never ended. I don't write bad reviews, but feel it's necessary to keep others safe. Positives: the pool/hot tub area are large & lovely; the toiletries in the rooms are a nice touch; the bed and bedding/pillows were great.
Posted by Jody on Jun 15, 2022
Was this review helpful to you?
Comment from Hotel Management
Jun 17, 2022
by Manager
Hello Jody,Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
3 out of 5
It was fine
Posted by Alda-Maria on May 17, 2022
Was this review helpful to you?
Comment from Hotel Management
Jun 10, 2022
by Manager
Hello Alda-Maria,
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
Wyndham Garden San Jose Airport offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Wyndham Garden San Jose Airport. Self parking is free. Smoking is allowed in designated areas at this 3-star San Jose hotel.
Train station: San Jose College Park Station (3.7 km / 2.3 mi)
Metro station: Gish Station (0.5 km / 0.3 mi)
Parking: Free self parking; extended parking available for a surcharge
Room Amenities
Wyndham Garden San Jose Airport offers 195 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Refrigerator
Microwave
Coffee maker
Down blanket
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hiking/biking trails nearby
Miniature golf on site
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Pool hoist on site
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time ends at 2 AM
Check-in time starts at 3 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Staffed front desk
Smoke detector
Masks are compulsory at the property for guests without full COVID-19 vaccination
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service not has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Extended parking fee: USD 10.00 per day
Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Wyndham Garden Hotel San Jose Airport
Wyndham Garden San Jose Airport
Wyndham San Jose Airport
Wyndham Garden San Jose Airport Hotel
Wyndham San Jose San Jose
Wyndham Garden San Jose Airport Hotel
Wyndham Garden San Jose Airport San Jose
Wyndham Garden San Jose Airport Hotel San Jose
You should know
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /San-Jose-Hotels-Wyndham-Garden-San-Jose-Airport.h20740-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Jose-Hotels-Wyndham-Garden-San-Jose-Airport.h20740-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Wyndham Garden San Jose Airport is 2.1 mi (4-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.
Airport shuttle services are not available at Wyndham Garden San Jose Airport.
Wyndham Garden San Jose Airport does not offer free breakfast.
No, there is no casino at this hotel.
Check-in is from 3 PM - 2 AM. Early check-in costs USD 25 (subject to availability).
This hotel offers free self parking. Extended parking is available for USD 10.00 per day.
Wyndham Garden San Jose Airport features an outdoor pool.
There are no spa services available at this hotel.
Wyndham Garden San Jose Airport is 2 mi away from San Jose.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
