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4.0 out of 5

"This was a delight from start to finish. Not one negative. I will definitely return. " More

By a verified traveler on Sat 29 Jul 2023

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Hotel Description

4-star hotel near Smithsonian's National Zoo

Northwest stay

Your stay at this Northwest hotel places you within a 15-minute walk of Smithsonian's National Zoo.

Business services

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Aug 27 - Aug 28

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Omni Shoreham Hotel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Shoreham Hotel

Everyone (6) Couples (1) Family (9)
5 out of 5
This was a delight from start to finish. Not one negative. I will definitely return.

Posted by on Jul 29, 2023

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2 out of 5
Beautiful property, bathroom could use upgrade but it's clean, I did have to call security 2 nights in a row for loud people next door, as well as fighting. The third time they finally took care of it however I didnt sleep for 2 nights and they would not provide any credit because I booked through 3rd party. They did cover few drinks I had at pool.lol Very disappointed with that protocol. In lobby, there's a small place to get coffee and muffins, etc. however waited 30 minutes in line. Go early and you will be okay. David, the concierge makes the place. Front desk not so friendly. Then, I was trying to carry heavy bags up stairs to leave for airport and staff that takes luggage were all on cell phones and when I asked for help the young man responded," You can't do that by yourself?" He wasnt joking. :(

Posted by on Jul 22, 2023

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Comment from Hotel Management

Jul 23, 2023 by Valrie

Hi Claire,Thank you so much for your feedback, this helps us immensely to improve our service. I am so sorry to hear that your previous stay was not great. I do apologize for the noisey environment and the unprofessionalism of our staff. Please come and see us again so we can provide you with an exceptional stay. I will be happy to give you a complimentary upgraded roon and Omni amenities. See you soon.Thank YouValrie.

2 out of 5
Too long to check in. Nice hotel

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 25, 2023 by Victor

Good day, Thank you for choosing to stay with us. We apologize for the wait time, with it being traveling season it can be frustrating at times. However, we are happy to see you still enjoyed the property. We look forward to servicing you again in the near future.

5 out of 5
Parking limited to valet and is expensive ($55/night)

Posted by , from RICHBORO on Mar 13, 2023

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Comment from Hotel Management

Mar 15, 2023 by Alex G

Good Evening thank you for your message. My deepest apologies for the high valet parking. Parking spaces are a at a premium in DC which would explain the high prices. Should you have further concerns please feel free to reach out at your earliest convenience. We remain entirely at your disposal. Best Regards

5 out of 5

Posted by on Jan 30, 2023

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Comment from Hotel Management

Mar 7, 2023 by Alex G

Good Evening,Thank you so much for your feedback. We are delighted to know that you enjoyed your most recent stay at The Omni Shoreham Hotel. This feedback will be shared with the teams and we hope to have you again in the near future.Kindest Regards,

5 out of 5
A beautiful, historic hotel with large, formal lobby. Great restaurants nearby as well as bike rentals and a great bike trail along the river. Loved the luxurious lap pool and spa offerings. Also loved the hot tub.

Posted by , from Montreat on Sep 12, 2022

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Comment from Hotel Management

Sep 13, 2022 by Alex G

Good Evening, thank you for your feedback. We look forward seeing you soon and have a great week ahead. Kindest Regards

5 out of 5

Posted by , from MCFARLAND on May 25, 2022

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3 out of 5
The service and the staff were excellent. They were extremely attentive to our every need. Unfortunately, the hotel suite was not well equipped with amenities that one would expect for the cost. There was a musty/moldy smell in the bedroom, the hotel could use updating.

Posted by , from Nashville on Feb 26, 2022

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Comment from Hotel Management

Apr 4, 2022 by Afomiya Bogale

Dear Victoria, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your visit with us fell short of expectations. We’re using your feedback to make things right.

5 out of 5
Excellent stay!!!

Posted by on Jan 31, 2022

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Comment from Hotel Management

Mar 23, 2022 by Meg

Thank you so much for the great feedback, we hope to see you again at the Omni Shoreham in D.C.

1 out of 5
Pool hit capacity and we were not allowed in. Plus, when we arrived at our room the lock battery was dead and we couldn't enter our room.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 20, 2021 by Amanda B

Thank you for staying with us. I'm sorry that we were not able to accommodate you at our pool. It is not typical that our pool hits capacity. We hate turning guests away. I'm also very sorry about the door lock. I will ensure this is corrected moving forward.

Renovations + Closures

The following facilities or services will be unavailable from September 22 2023 to September 22 2023 (dates subject to change):

  • Swimming pool

Property Features

Omni Shoreham Hotel offers its guests a seasonal outdoor pool, a children's pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business center and limo/town car service are available. Event space at this hotel measures 99998 square feet (9290 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Omni Shoreham Hotel. For a fee, parking is available. This 4-star Washington hotel is smoke free.

  • 832 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 bars or lounges
  • 99998 sq ft of conference space
  • 9290 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Metro station: Woodley Park-Zoo Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Shoreham Hotel offers 832 accommodations with MP3 docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to 11:30 AM.

Roberts - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Morsels-Take out - This café serves breakfast and light fare. Open daily.

Splash Pool Bar - This cocktail bar serves light fare only. Open daily.

Marquee Bar and Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in a Breakfast Included rate plan receive breakfast for registered guests only.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–30 for adults, and USD 5–30 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Secured valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per night
  • In-room microwave fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni
  • Hotel Omni Shoreham
  • Hotel Shoreham
  • Omni Hotel Shoreham
  • Omni Shoreham
  • Omni Shoreham Hotel
  • Omni Shoreham Hotel Washington
  • Omni Shoreham Washington
  • Shoreham Hotel
  • Shoreham Omni
  • Omni Hotel Washington Dc
  • Omni Shoreham Hotel Washington Dc
  • Omni Washington Dc
  • Washington Dc Omni
  • Omni Shoreham Hotel Hotel
  • Omni Shoreham Hotel Washington
  • Omni Shoreham Hotel Hotel Washington

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.